Got a question about something you've read on Non Gamstop Betting Sites, spotted an error, or want to suggest a betting site we haven't covered yet? We'd like to hear from it. This page explains what we can help with, what we can't, and the quickest way to get a useful answer.

What we can help with

Non Gamstop Betting Sites is an independent research and comparison site covering betting sites not on Gamstop for a UK audience. We're happy to hear from readers on topics such as:

  • Corrections to anything in our reviews or comparison tables — offer terms, ratings or factual details that may have changed since our last check
  • Questions about how we researched and ranked the sites listed on our reviews page
  • Feedback on the site itself, including anything that's confusing, broken or out of date
  • General queries about how non Gamstop betting sites work, provided they're not a request for personal gambling advice

What we can't help with

We're a media and comparison site, not a bookmaker, payment processor or regulator. That means we're not able to:

  • Access, manage or close a betting account held with any operator we list — that has to go through the operator's own support team
  • Process deposits, withdrawals, bonuses or disputes on a reader's behalf
  • Provide financial, legal or medical advice, or make a judgement call on whether betting is right for you personally

If your query involves managing your own gambling, our Responsible Gambling page has independent support contacts worth reading first. If you've queries about self-exclusion schemes and how they interact with sites outside that scheme, that page also sets out the general picture.

Before you get in touch

A few checks tend to save a round trip:

  1. If your question is about a specific offer's terms — minimum deposit, wagering conditions, time limits — check the details listed beside that offer on our reviews page, as terms can change on the operator's side without notice
  2. If you're unsure how we assess and rank the sites we cover, our Non Gamstop Casinos UK 2026 page sets out the method in full
  3. If your question is about who we are and how the site is funded, that's covered on our About Us page
  4. For anything relating to how the site is used or how our content should be read, our Terms and Conditions page has the detail

How we handle enquiries

We read every message that comes in, but we're a small editorial team, not a customer support desk, so we can't guarantee an instant reply. Genuine corrections and factual queries get priority, and where we get something wrong we'll update the page and credit the person who flagged it if they'd like us to.

We won't ask for account passwords, deposit details or copies of ID — we never need them, and no legitimate query about our content requires you to share them. If a message claiming to be from Non Gamstop Betting Sites asks for that kind of information, it hasn't come from us.

A reminder before you place a bet

Betting sites not on Gamstop remain accessible to UK adults, but they sit outside the local self-exclusion scheme, which is exactly why some readers choose them and why others should think carefully before doing so. Betting always carries the risk of losing money, and it's worth only ever staking what you can afford to lose. Anyone aged under 18 must not gamble, and if betting stops feeling like entertainment, our Responsible Gambling page lists organisations that can help.

If none of the above answers what you're after, send us a message describing your question as specifically as you can — including the operator name and page you're referring to, if relevant — and we'll get back to you as soon as we're able.

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